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Three hands-on tips for becoming a great design leader

Empathy, psychological safety and sharp communication are key
A group of people gathered and leaning over a table full of papers, post its and a user journey. Photo.
Lina Larsson
Lina Larsson
Thanks to a people-centric and iterative approach, design offers methods for solving wicked problems and creating competitive advantages. Studies show that design-driven organisations are more successful, profitable, and have a higher level of customer satisfaction than those where design doesn’t have a central role. Becoming a great design leader involves a combination of skills, mindset, experience, and continuous learning. Here are three steps to get you started.
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